Milford Haven Car Hire Terms

Welcome to Milford Haven Car Hire. These Terms of Service govern your use of our website and vehicle rental offerings. By accessing our services, you agree to these terms.

Rental Terms

All vehicle rentals in Milford Haven are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines the terms, conditions, insurance coverage, fees, and your obligations for the rental period. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will be the authoritative document.

Eligibility Criteria

Renting a vehicle in Milford Haven:

  • To hire a vehicle in Milford Haven, you must be at least 21 years old, though age restrictions may vary depending on the vehicle type, with potential extra charges for drivers under 25. You need to possess a valid driving licence appropriate for the vehicle category, held for the minimum duration outlined in the Rental Agreement. Valid identification and proof of your current address are required. Additionally, you must provide valid payment information and a security deposit, along with fulfilling any other requirements stated in the Rental Agreement.

Booking and Payment Details

  • Reservations can be made via our website, by calling us, or at our Milford Haven office. A deposit may be necessary to confirm your booking. Full payment and a security deposit are usually required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where relevant. We accept major credit and debit cards, processed securely through trusted payment providers.

Vehicle Pickup and Drop-off

  • Upon collecting your vehicle in Milford Haven, it is important to conduct a thorough inspection and promptly report any pre-existing damage. A vehicle condition report will be created and signed at this time. Please return the vehicle in the same state as it was received, accounting for normal wear and tear. Any new damage will be evaluated and may incur additional charges. You are required to return the vehicle with the same fuel level as at pickup; refueling fees will apply if the tank is not full. Late returns may result in extra charges, so please contact us as soon as possible if you expect to return the vehicle later than agreed. You will be responsible for any parking fines, traffic violations, or charges incurred during your rental, along with an associated administration fee.

Insurance and Liability Overview

  • Basic third-party insurance is included with every rental. Details on coverage and excess amounts can be found in the Rental Agreement. You may have the option to purchase additional insurance to lower your financial liability. It is advisable to review these options thoroughly. You remain liable for damage or loss up to the excess amount unless you opt for additional coverage. Any damage resulting from negligence, improper use, or violation of these Terms will be your responsibility, regardless of insurance.

Cancellation and Modifications

Cancellation and modification policies differ based on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show may incur additional charges.

7. Restricted Use Cases

Prohibited Uses of the Vehicle

  • Using the vehicle for any illegal activity is prohibited. This includes racing, rallying, off-roading, or engaging in other dangerous pursuits. The transport of hazardous materials is not allowed. Sub-letting to third parties or permitting unauthorized drivers is strictly forbidden. Driving under the influence of alcohol or drugs is unacceptable. Additionally, using the vehicle for purposes it was not intended for, exceeding passenger or weight limits, and operating outside the specified geographical boundaries without prior approval are also violations of our terms.

Breach of these terms may lead to rental termination and fees.

Liability Limitations

To the fullest extent allowed by English and Welsh law, Car Hire Milford Haven is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business that may arise from your use of our services. Our total liability for any claim will not exceed the rental amount paid in the past 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.

Governing Law in Milford Haven

These Terms are regulated by the laws of England and Wales. Disputes will be resolved exclusively in the courts of England and Wales.

10. Updates to Terms

We reserve the right to update these Terms as needed. Changes take effect immediately upon being published on our website. Continued use of our services indicates your acceptance of the revised Terms.

Contact Details

For inquiries regarding these Terms, please reach out to us:

Milford Haven Car Hire Services
Riverside Way, Milford Haven, SA73 3AA, United Kingdom
Contact Number:: 443332100115